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Competency-Based Interview Training

Our competency-based interview training helps hiring managers and HR teams run structured, fair and bias-aware interviews. Participants learn to define the competencies that matter for each role, ask behavioural questions (STAR), probe for evidence and score candidates consistently — so hiring decisions rely on what people have actually done, not on first impressions.

What to expect for your organisation

ApproachExperiential learning, built around your participants’ needs and your organisation’s culture
Group sizeUp to 20 participants in trainings, up to 100 in webinars and seminars
Duration and budgetTailor-made: duration, scope and budget are agreed together after a needs analysis
Format and languageOn-site worldwide or live online; Turkish or English
First stepA free initial call to clarify your goals and participant profile

Some of the organisations we work with

Calvin Klein logoTommy Hilfiger logoBulgari logoRecordati logoBioMarin logoDHL logoEstee Lauder logoToyota Lexus logo
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Why does competency-based interviewing matter?

A wrong hire is expensive: lost time, team disruption and a repeated recruitment cycle. Unstructured interviews tend to reward confidence and similarity rather than ability. A competency-based approach gives every candidate the same fair process and gives your organisation decisions it can explain and defend.

Better hiring decisions

Behavioural evidence predicts on-the-job performance far better than gut feeling.

Fairer, more inclusive hiring

Structured questions and scoring reduce the influence of unconscious bias.

Consistent interviewer standards

Every interviewer evaluates against the same competencies and rating scale.

Stronger employer brand

Candidates experience a professional, transparent and respectful process.

What the training covers

Preparing the interview

  • Defining role-critical competencies
  • Building a competency framework and scorecard
  • Writing behavioural and situational questions
  • Planning the interview structure

Running the interview

  • The STAR technique and probing questions
  • Active listening and note-taking
  • Spotting rehearsed or vague answers
  • Creating a positive candidate experience

Evaluating fairly

  • Evidence-based scoring and rating scales
  • Recognising and reducing interviewer bias
  • Inclusive hiring practices
  • Calibration and panel decision-making

How does People Haus design this training?

1

We analyse your hiring needs

We review your roles, current interview practice and the competencies that matter most.

2

We tailor the content

Questions, case studies and scorecards are built around your own vacancies and culture.

3

We practise with real scenarios

Participants run mock interviews, give and receive feedback and score real answers.

4

We embed it in your process

We help you turn the method into interview guides and scorecards your team keeps using.

Let’s plan a programme tailored to your organisation

We listen to your goals and participant profile and design the programme after a needs analysis.

Free initial call · No commitment

Who is it for?

  • Hiring managers and team leaders
  • HR and talent acquisition teams
  • Interview panel members
  • Organisations building fairer, more inclusive hiring

Related topics

competency-based interviewingbehavioural interview questionsSTAR techniquestructured interviewsfair hiringinterviewer training

Frequently Asked Questions

Who should attend competency-based interview training?

Hiring managers, team leaders, HR and talent acquisition professionals, and anyone who sits on interview panels.

What is the STAR technique?

STAR (Situation, Task, Action, Result) is a structured way of asking about and evaluating past behaviour, so candidates give concrete evidence instead of general statements.

Can the training be tailored to our roles?

Yes. We build questions, case studies and scorecards around your own positions and competency framework.

Does the training cover bias in hiring?

Yes. Recognising and reducing unconscious bias is a core part of the programme, together with inclusive and fair hiring practices.

Is the training delivered on-site or online?

On-site worldwide or live online, in Turkish or English.

How are duration and price determined?

Tailor-made: duration, scope and budget are agreed together after a free needs analysis call. Typical formats range from a half-day workshop to a two-day programme.

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